Last updated: June 22, 2026

Terms of Service

These Terms govern your access to and use of ScorUp. By creating an account or using the service, you agree to these Terms.

1. The service

ScorUp provides an AI-powered platform to manage Google Ads campaigns, audits, leads, conversions, and related marketing operations. Features may evolve over time.

2. Accounts

  • You must be at least 16 years old and able to enter a binding contract.
  • You are responsible for everything that happens under your account, including team members you invite.
  • Keep your credentials secret. Enable 2FA. Notify us immediately of any unauthorized access.

3. Plans, billing, and trials

  • Paid plans are billed in advance on a monthly or annual basis via Stripe.
  • Free trials convert to a paid plan unless cancelled before the trial ends.
  • Fees are non-refundable except where required by law. You can cancel anytime from Settings → Billing - access continues until the end of the current period.
  • We may change pricing with at least 30 days' notice for renewals.

4. Acceptable use

You agree not to:

  • Use ScorUp to violate Google Ads policies, advertising laws, or anti-spam laws (CAN-SPAM, GDPR, CASL).
  • Reverse engineer, resell, or sublicense the service except as expressly allowed by your plan.
  • Upload malware, scrape the service, or attempt to disrupt other tenants.
  • Use ScorUp AI to generate content that is illegal, harmful, or infringing.

5. Your content & data

You own your workspace data. You grant us a limited license to process it solely to operate the service for you (including sending necessary context to AI providers to generate responses). See our Privacy Policy.

6. Third-party services

ScorUp integrates with Google Ads, Google Analytics, Gmail, Calendar, Stripe, and other providers. Your use of those services is subject to their own terms. We are not responsible for outages or policy changes by third parties.

7. AI output disclaimer

ScorUp AI generates suggestions, campaign drafts, copy, and automations. Output may be inaccurate. You are responsible for reviewing AI output before it goes live in ad accounts, emails, or to leads.

8. Service availability

We target 99.9% monthly uptime - see our live status page. Scheduled maintenance and force-majeure events are excluded.

9. Termination

You may cancel anytime. We may suspend or terminate accounts that breach these Terms or pose a security/legal risk. On termination, your access ends and your data is deleted per the retention rules in the Privacy Policy.

10. Warranty disclaimer

ScorUp is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the maximum extent permitted by law, ScorUp's total liability for any claim arising out of these Terms is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or ad spend.

12. Changes

We may update these Terms. We'll post the new version with a new "Last updated" date and, for material changes, notify you in-app or by email.

13. Governing law

These Terms are governed by the laws applicable at ScorUp's principal place of business, without regard to conflict-of-law principles.

14. Contact

Questions? Email legal@scorup.com.